Myra Labs leverages deep expertise in conversational AI to build products that enable businesses to communicate with their customers easier, better and faster. Powered by deep learning and available 24/7, the Myra platform helps resolve up to 40% of customer contacts, with the ability to instantly answer common customer questions. The solution also includes powerful analytics with deep insights into customer conversations, and the ability to automatically tag and route tickets. Myra's models have been trained on over a billion pieces of web content, giving them baseline knowledge of a vast number of words and language concepts. The platform uses this foundational understanding to provide immediate language accuracy far above that of previous generation language understanding systems. It can also automatically understand word relationships, and incorporate syntax's effect on meaning.
Select investors Slack Fund, Floodgate, Haystack
Last update: April 14, 2018
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